SEPTEMBER 14 - 16, 2018

Frequently Asked Questions

ONE is the first-of-its-kind gathering of all users and employees of the Eye Care Leaders family of companies, including myCare iMedicWare, myCare Integrity, MDOffice, My Vision Express, Medflow, ManagementPlus, KeyMedical, IOPracticeware, and EyeDoc.

Leveraging the collective experience of prior, smaller user group meetings, we created this one-of-a-kind user meeting to allow the opportunity to hear from industry experts, engage and network with other eye care professionals, and earn continuing education credits for you and your staff. In addition, get hands-on experience during our technical workshops, attend software-specific tracks across our entire family of solutions, and experience memorable evening events.
ONE User Summit will be held September 14 – 16, 2018.
ONE User Summit will be held in Orlando, FL at the Orlando World Center Marriott.
ONE User Summit is for all current Eye Care Leaders clients and their staff. All members of your practice are welcome to attend.
Register early for the best rate!

Early Registration – March 1st - May 31st
General Registration – $579, June 1st – August 14th
Late Registration – $649, August 15th – September 14th
Your registration fee is inclusive of three days of education courses and training. We will have leadership education and an entire day of software-specific tracks across our entire family of solutions, so you can see the latest innovations being made within YOUR software, as well as within others in the family. In addition, your registration fee will include conference meals and snack breaks, endless networking opportunities, Friday and Saturday evening receptions and events, as well as hands-on learning labs to learn more about your software and others. Certain classes will offer CEU credits for you and your staff as well.
You will receive a full refund if you cancel your registration by May 31st. Canceling your registration June 1st - June 30th you will receive a 50% refund and any cancellations after July 1st will result in no refunds being given.
No, registration is only for the attendee who purchased the ticket.
Yes, when three or more people from your company attend you will each receive a $50 rebate. All rebates will be processed post conference. A $50 credit will be applied to the credit card used for payment.
Room reservations at the special ONE room block rate of $159/night, if booked on or before August 22nd, 2018, can be made online at the time you complete the online conference registration. Note that we have a special conference rate that is only applicable when you register through Eye Care Leaders ONE Summit.
Absolutely! We encourage you to bring the entire family to experience the magic of Orlando. Use the hotel's curtesy shuttle to explore Walt Disney World and other attractions and take advantage of discounted ticket prices to various theme parks.
Everyone from your practice will find benefits from the User Summit. Please review the agenda for specific tracks, sessions, and CEUs to see who will benefit. Additionally, the more staff that comes, you are eligible for a discount off each registration fee.
ONE will be unlike anything you've experienced in the past. Eye Care Leaders' inaugural user summit will be three days filled with innovation, education, and networking. Don't miss out on the opportunity to hear unforgettable keynote speakers, earn continuing education credits, engage and network with like-minded people, and much more!
We have decided to bring the entire family under the same roof this year to come together as ONE. Eye Care Leaders' mission is not a solitary pursuit, it's about coming together as a community to improve practices' efficiency and profitability with the goal of ultimately improving patient care. A larger family means an event with more learning, networking, and opportunity to grow. ONE will give you the chance to learn more about your specific software and the latest innovations being made, as well as our other products and services that will help take your practice to the new levels.
Yes, during ONE you will have the ability to earn continuing education credits.
Yes, we will have learning labs open throughout the entire conference, where you can speak with support staff 1-on-1 and discuss any questions you may have with your specific software. You can schedule a time in advance or just stop by!
Yes, not only will we be offering sessions specific to your software, you will also have the chance to see our other products and services in action throughout the weekend, as well as opportunities to speak with others about their experiences.
Yes, we will be offering an entire day of software-specific tracks across our entire family of solutions, so you can see the latest innovations being made with your software. During these sessions you will have the opportunity to ask specific questions pertaining to your software, along with the chance to see our other products and services in action.
We will be offering a wide range of sessions that will apply to the entire staff. Throughout the event, you will have the opportunity to attend software-specific sessions, leadership and practice performance courses, clinical operations sessions, and many more!
Your registration fee is inclusive of conference meals and snack breaks – Friday afternoon snack and reception. Saturday breakfast, morning and afternoon breaks, lunch, and dinner. Sunday breakfast, morning break, and lunch.
We will be hosting two evening events – Friday evening, enjoy food & beverages as you mingle with peers, Eye Care Leaders staff, and conference sponsors. Saturday night's reception will allow you the opportunity to engage with a panelist of industry experts, network with your peers, hear from inspirational speakers, and showcase your philanthropic side.
Yes, the Orlando World Center is home to many amazing onsite amenities perfect for the whole family. Spend the day at Falls Pool Oasis, featuring two 200-foot waterslides, a 90-foot speed slide, kid's splash park and nightly laser light shows. Enjoy dining at 8 onsite restaurants and lounges, playing a round of 18 holes at their championship golf course, or taking full advantage of their full-service spa and state-of-the-art fitness center.
We offer credit card payments only. A credit card is also required to reserve your room at our special room block rate. We do not offer check or cash payments for the Summit nor hotel reservations.

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